Last modified 8 years ago
A type of account management selling where salespeople sell products to be used by a business and do so with the intention of being involved in additional transactions as the relationship between the buyer and seller grows.
Last modified 8 years ago
Retail format represented by general merchandise retailers that offer very limited product selection and relatively high prices but offer easy purchase experience through accessible store locations, small store size for quick shopping and fast checkout.
Last modified 8 years ago
Wholesale format represented by distributors, carrying either broad or narrow product lines, that primarily distribute to business customers (i.e., businesses use the product) rather than selling to other resellers (i.e., those would resell what is purchased).
Last modified 8 years ago
A smaller part of a larger market consisting of customers grouped (i.e., segmented) by characteristic shared by others in their group.
Last modified 8 years ago
A component of the internal influences on consumer buying behavior that represents the strength of a persons desire to achieve a certain outcome.
Last modified 8 years ago
Method of data collection, often associated with Qualitative Research, that allows researchers to talk one-on-one with a respondent thus providing the opportunity to dig deeper and find out additional details that may not be available through other methods.
Last modified 8 years ago
A form of contractual dependent channel arrangement where retailers work together to manage channel relationships.
Last modified 8 years ago
Method of data collection often associated with Quantitative Research, where the behavior of customers is monitored as they engage in regular purchase or information gathering activities in either an online or offline setting.
Last modified 8 years ago
Used in marketing for market segmentation, this variable describes and groups customers by combining psychological characteristics (e.g., personality, attitude, lifestyle) with demographic characteristics (e.g., age, gender, income level).
Last modified 8 years ago
A distribution channel function where organizations sell products directly to the final consumer for their own personal use.